Posts from the ‘restaurants’ Category

not such a good day to be the King… evidently…

Something is always bound to go “wrong” when you visit any store.  It’s just going to happen because “things happen” and you never know how things will run.  But yesterday, my lunch experience had too many to not fill you in on.

First, let me say that I frequent this Burger King at least a few times a week, if not several.  They’re very nice people with good personalities and even know my usual order sometimes.  Typically everything is clean and runs smoothly, and often I don’t have a wait in line at lunch.  So overall, they get high marks from me.

It started out with either bad communication or a lack of communication.  I’m not sure which is the real culprit.  The guy behind the counter had a thick accent that I loved hearing, but I think it made it a bit hard for the customer to understand him completely and really follow what he was saying. And I’m not sure the customer was conveying his message very clearly either. The customer wanted his side order a mix of fries AND onion rings. Obviously, they don’t sell them that way, even if it’s a novel idea. I think he might have gone on a bit too long trying to explain what he wanted and how he’d gotten them that way before and how he couldn’t eat two whole orders  I think the cashier kind of understood what he was wanting, but I don’t think he accurately explained his perspective for the customer to understand. From what I understood, if the customer got a large enough size, he could work it out for them to be mixed, but I don’t know that the customer understood that or just didn’t want a larger size. (He ordered a value size.) The customer got a bit aggitated, seeming to think the cashier was being unreasonable, and “just ordered fries” instead. The cashier did ask the lady serving up the fries to try to mix them if she could, which was very nice and smart on his part. I hate to see communication problems like that, so it kind of bothered me.

I got my order very promptly, fixed my drink at the station and found a seat.  That’s when I notice it. Chalk scribbles. On the floor. I feel bad because I’m pretty sure whoever’s going to be responsible for cleaning it up won’t be happy. This might take some scrubbing and elbow grease to get up.  Uh-oh, then there was a drip right on my purse. Time to move to the other side!  And then another drip  This air conditioning vent obviously had it out for me! Now it was time to move over to by the window.

Next up was the lady who walks in on her cell phone, which bothers me from the start.  I’m hoping she’s not about to try to order while still on the cell phone.  Fortunately, no, she does get off he cell phone.  Then she proceeds to talk to the lady behind the counter about some wallet that evidently she was supposed to be buying for the lady behind the counter.  (Personal business on company time like that, in front of customers, doesn’t seem kosher.)

So this same lady decides to get an order and she’s really kind of naturally loud.  The guy from behind the counter earlier strikes up a fairly loudconversation with her.  And of course, this continues on her end from the counter all the way to her table, so now she’s yelling across a chunk of the restuarant back to him.  He’s being polite and yelling back.  (This is really too loud and not very polite to the other customers who don’t particularly care to be in on your conversation and might be trying to have a peaceful lunch.)

Wallace’s Barbecue, Austell, GA

I doubt I’m the only one that plans meals and traveling to coordinate.  The easiest thing for me (and usually my husband with me) to do when I head to my parents is to eat before leaving town.  Typically, Anthony and I are leaving Saturday morning for the drive to Montgomery, Ala.  This past weekend though, it was just myself leaving after work at about 2 p.m.

I’d had no lunch break and breakfast was three hours earlier.  I’d also heard tale of some fantastic barbecue down the road from my campus.  I’d also agreed to bring said barbecue with me on Monday to our family gathering.  It was an easy choice to simply dine at Wallace’s while I picked up the barbecue I’d heard so much about.

The restaurant was further down Veteran’s Memorial than I’d thought, but it wasn’t hard to find.  It also wasn’t hard to get into the parking lot or to actually park my car.  I was pleased that I was eating late enough not to hit a rush, although I’m pretty sure there had been since there were a few waitresses on a lunch break.  Once inside, I decided this was going to remind me of one of my Montgomery favorites, Country’s Barbecue.  The decor was heavy on wood and had some knickknacks on the wall.

The menu was simple but quite sufficient:  barbecued beef, pork and chicken with appropriate sides available.  I went with a popular order, I’m sure, getting the barbecue pork with fries.  There was absolutely plenty of juicy barbecue for the bun it was served with.  The fries were  home-style and pretty nicely done, but they did need some salt.  (That was easily remedied, it was on the table.)  The vinegar-based sauce covered the meat and soaked in so nicely, yet was not overwhelming for the smokey flavor from the barbecuing.

The price for lunch was what I expected, but my to-go order was a little pricier than I’d expected.  It was not a waste of money at all though, and actually worth what I paid.  On Monday, I pulled the meat out of the refrigerator and mixed the sauce in.  The meat was just as juicy and delicious heated up at lunch as it had been on Friday at lunch.  I was pleased and I think my family was as well.

Overall, I think I can recommend Wallace’s Barbecue of Austell just as much as it was recommended to me!